General Information
These terms cover the use of websites and services listed on www.upgrade-my-laptop.com. By accessing this site you agree to following terms and conditions and other applicable laws. We reserve the right to change, discontinue, alter or amend these terms and conditions at any time.
Product
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return for refund only according to our Return and Refund Policy.
We have tried out best to display as accurately as possible the images of our products that appear at the store. We cannot guarantee that any images will be 100% accurate.
All descriptions of products are subject to change at anytime without notice. We reserve the right to discontinue any product at any time.
You are responsible for checking the compatibility of the product. Contact us at sales@upgrade-my-laptop.com first before you place the order if you are not sure which is the right one.
Price
Prices for our products are subject to change without notice.
Pricing does not include International Duties/ Customs Fees / VAT in UK / Sales Tax in US as we are based in China.All you need to pay is the price listed on the product page. In very rare cases you will be asked to pay these fees by the carrier on delivery, please pay the bill first. Then email us and we will pay the money back to you.
We also offer Volume Discounts for companies, schools,repair stores. Please email us at sales@upgrade-my-laptop.com
Payment
we accept payment include VISA, MasterCard, Discover, American Express and PayPal. We do not offer cash on delivery (COD) as a form of payment. All orders should be billed in full at the time they are placed.
We process all the payments via PayPal. We do not have your financial details such as Card Number, CVV code.
For more details please refer to our Payment and Billing Policy
Checkout Process
The checkout process is secure and all the data is encrypted during transfer over networks.
We collect your personal contact information including email address, phone number as well as delivery address to fulfil your order. We will not sell your personal data.
If you need more details on how we handle your personal data, please refer to our Privacy Policy
Tax and Fees
As we mentioned above, pricing does not include International Duties/ Customs Fees / VAT in UK / Sales Tax in US as we are based in China. In very rare cases you will be asked to pay these fees by the carrier on delivery, please pay the bill first. Then email us and we will pay the money back to you.
Shipping
Free shipping on orders to US and UK. You can find the time frame for the shipment on our Shipping Policy
Order Cancellation or Modification
Before we ship out the order, we accept order cancellation or modification. Generally we will process you order within 1 day after the receipt of your order.
You can email us at sales@upgrade-my-laptop.com with your request. Anyway, if the order is delivered to the carrier, we will not be able to call it back. You may need to return the order by following our Return and Refund Policy.
Copyrights
All brand names are used for reference only. The trademarks are properties of their owners. Unless clearly stated that a product is OEM, the products sold on this site are not provided by, certified by, or endorsed by the original makers.
Third Part Links
PayPal and Google are involved third parts by using our website. For their Terms and Conditions, please refer to the link below:
https://www.paypal.com/us/webapps/mpp/ua/legalhub-full?locale.x=en_US
https://www.paypal.com/uk/webapps/mpp/ua/legalhub-full?locale.x=en_GB
https://policies.google.com/terms
Questions about the Terms and Conditions should be sent to us at sales@upgrade-my-laptop.com