We reserve the right to cancel any order you place with us. We may limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, by using same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and other information so that we can complete your transactions and contact you as needed.
Payment Method
We accept payment via Credit Card or PayPal.
Credit Card type: VISA, MasterCard,Discover, American Express
PayPal: PayPal Direct or PayPal Credit
We use PayPal to process your payment, which doesn't mean you need to pay via PayPal, you can complete the payment via Credit Card without creating a PayPal account.
Price and Fee
The total amount you needed to pay is the price listed. No shipping fee or any other fees.
Taxes and Duties
No sales taxes will be charged. No matter which state you are located in, as we are based in China.
No import duties will be charged as most orders are less than USD 500.
Anyway, if you are asked to pay additional fees by the carrier (USPS), just pay it first. Then send us an email with the copy (photo) of the invoice. We will send the amount you paid back to you.
For customers in UK, no VAT is charged neither. Anyway, if you are asked to pay additional fees by the carrier (Royal Mail or Yodel), just pay it first. Then send us an email with the copy (photo) of the invoice. We will send the amount you paid back to you.
Invoice download
A copy of the order invoice will be sent to you via email once you complete the order. You can also download the invoice in your account-order history.
https://www.upgrade-my-laptop.com/order-history
Email us at sales@upgrade-my-laptop.com if you need a copy of the invoice in PDF by email.
Refund
For detailed refund policy, please refer to the link below:
https://www.upgrade-my-laptop.com/content/4-return-and-refund
You will get the refund in 2 days once you complete the return-refund process.
The money will go back to your PayPal account or the Bank account you use when you complete the order.
Security of your data
You data is passed to us safely via SSL. The data is stored under strict access and use control.