We ship all our online orders to US and UK for free with tracking.
US |
|
Shipping Methods |
USPS Parcel Select, with USPS Tracking |
Shipping Time |
Generally you will get the order in 7-12 days after the order day. Order cutoff time : 3:00 PM GMT +08:00 China Time Handling time: 0-1 day Transit time: 7-11 days |
Shipping Fee |
Free on all orders to US |
Tracking |
Tracking details with tracking number and tracking url will be sent to you via email once the order is passed to the carrier. Generally you will get the email in 1 day after the order day. USPS:https://tools.usps.com/go/TrackConfirmAction_input |
UK |
|
Shipping Methods |
Royal Mail or Yodel, Based on the detailed address |
Shipping Time |
Generally you will get the order in 4-6 days after the order day. Order cutoff time : 3:00 PM GMT +08:00 China Time Handling time: 0-1 day Transit time: 4-5 days |
Shipping Fee |
Free on all orders to UK |
Tracking |
Tracking details with tracking number and tracking url will be sent to you via email once the order is passed to the carrier. Generally you will get the email in 1 day after the order day. Yodel: https://www.yodel.co.uk/track Royal Mail:https://www.royalmail.com/ |
Order Lost or Returned
We will monitor the tracking status for all orders. If the order is found to be lost or returned due to any issues, we will contact you first to ask if a replacement one is needed. Please email us if you find any errors on the tracking.
Possible Additional fees during transit
Generally no sales tax is applied to the customers in the United States as we are based in China. And also no import duty will be charged as most orders is less than USD 500.
Anyway, if you are asked to pay additional fees by the carrier (USPS), just pay it first. Then send us an email with the copy (photo) of the invoice. We will send the amount you paid back to you.
For customers in UK, no VAT is charged neither. Anyway, if you are asked to pay additional fees by the carrier (Royal Mail or Yodel), just pay it first. Then send us an email with the copy (photo) of the invoice. We will send the amount you paid back to you.
Order Modification or Cancel
We wil pack your order in 1 day. Before that we may be able to change your order details or cancel it as per your request. However we can't promise a success as we may have shipped the order out before we get your request.
Delivery Delay
Delivery times are not guaranteed. Unusual circumstances (such as traffic, staffing fluctuations, severe weather, natural disaster, changes in carrier route, etc.) can cause deliveries delayed.